This Refund Policy outlines the conditions under which Octacore Labs may provide refunds for its services. By purchasing or subscribing to our services, you agree to the terms described below.
Refunds may be considered only in cases where a service has not been delivered as agreed or where a technical issue on our end prevents access to the purchased service.
Refund requests must be submitted within a reasonable time frame from the date of purchase and must include relevant details to help us evaluate the request.
Refunds will not be issued for services that have already been delivered, partially used, or customized based on specific client requirements. Subscription fees, setup charges, and usage-based services are generally non-refundable unless explicitly stated otherwise.
To request a refund, users must contact us through our official support channels with a clear explanation of the issue. Each request will be reviewed on a case-by-case basis.
If a refund is approved, it will be processed using the original payment method where possible. Processing times may vary depending on payment providers and financial institutions.
If services are suspended or terminated due to a violation of our Terms and Conditions, no refunds will be issued.
Octacore Labs reserves the right to modify this Refund Policy at any time. Any updates will be effective immediately upon being posted on this page.
If you have any questions regarding this Refund Policy, please reach out to us through our official website communication channels.
